FREQUENTLY ASKED QUESTIONS
The purchaser may buy experience vouchers for personal use. This applies to the “Join Us” function as well as personal purchase options. For both of these options, the purchaser is considered the voucher owner. The purchaser will have 15 days from the time of purchase to return the voucher for a refund. The refund will be net of any transaction costs. The purchaser may exchange the voucher for full credit towards other active VEBO experiences.
The purchaser of the voucher will own the voucher until the wedding date (date as listed by the couple on the registry). On the stated wedding date, the ownership of the voucher will automatically transfer to the wedding couple.
After buying the voucher, the purchaser may request and receive an exchange or refund prior to the wedding date. The refund will be net of any transaction costs.